In some of my many false steps on my career path, I was a salesman. I have heard many different kinds of sales talks, along with many different rationalizations for fleecing, dismembering, or disemboweling unwitting livestock . . . er . . . that is, customers. Some of the most fascinating sales talks, however, came from people that I ended up not working with, due to unforeseen revulsion on my part. Here is a sales talk from someone that I did not work with:
What sales is, at its core, is articulating and synthesizing naturally deceptive behavior. This allows non-liars to attract customers as if they were pathological liars. It is real, it is scientific in the historical sense of science, and it is extraordinarily effective with all customers. Unsurprisingly, both natural liars and customers who have not thought the matter through tend to hate the very idea of manipulative salesmanship, as has been demonstrated in the comments we have received. Natural liars hate losing their monopoly and customers fear discovering they chose a synthetic liar rather than a natural one.
Customers aren’t actually lying when they mislead marketing analysts, they are merely being incomplete. When they say they want a nice, polite salesman who respects them, they are assuming that the product is something they are already attracted to. They have no idea how a product attracts them; asking a customer what attracts them is about as effective as asking a duck about what it would prefer in a duck call.
Those who attempt to argue against manipulative salesmanship, almost always in ignorance, are foolishly arguing against that which has been hypothesized, tested, and proven with a much larger sample size than any drug ever approved by the FDA.